Terms & Conditions

Swiss Tactical – Your Gateway to Elite Military Gear

Effective Date: 22 January 2026

Welcome to Swiss Tactical. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by the terms outlined below. Please read them carefully.

1. About Swiss Tactical

Swiss Tactical is a UAE-based online retailer specializing in premium military and tactical clothing, footwear, accessories, and gear. We partner with globally recognized brands such as Pentagon Tactical, Defcon5, Swiss Eye, HAIX, and Swiza, providing authentic, high-performance products trusted by professionals and outdoor enthusiasts.

2. Eligibility & Use of Website

• You must be at least 18 years old to place an order on our website.

• You agree to use this website for lawful purposes only.

• Any misuse, fraudulent activity, or attempt to harm the website or its users may result in immediate termination of access.

3. Product Information & Availability

• We strive to ensure that all product descriptions, images, and specifications are accurate.

• Product availability is subject to change without notice.

• Colors and appearances may vary slightly due to screen settings.

• Swiss Tactical reserves the right to modify or discontinue products at any time.

4. Authenticity & Warranty

• All products sold by Swiss Tactical are 100% original and authentic.

• Products are covered by the manufacturer’s official warranty, where applicable.

• Warranty claims are subject to the terms and conditions of the respective brand.

5. Pricing & Payments

• All prices are listed in UAE Dirhams (AED) unless stated otherwise.

• Prices include applicable taxes unless specified.

• Swiss Tactical reserves the right to change prices at any time without prior notice.

• Secure payment methods are provided at checkout. We do not store payment card details.

6. Order Confirmation & Acceptance

• Once an order is placed, you will receive an order confirmation email.

• Order acceptance is subject to product availability and payment verification.

• Swiss Tactical reserves the right to cancel or refuse any order at its discretion.

7. Shipping & Delivery

• We offer nationwide delivery across the UAE through trusted logistics partners.

• Estimated delivery times are provided for reference and may vary due to external factors.

• Swiss Tactical is not responsible for delays caused by courier services, weather conditions, or force majeure events.

8. Returns & Exchanges

• Returns or exchanges are accepted in accordance with our Return & Refund Policy.

• Items must be unused, in original condition, and with original packaging.

• Certain items (such as used gear or clearance products) may be non-returnable.

• Shipping fees may be non-refundable unless the item is defective or incorrect.

9. Gift Services

• Swiss Tactical offers a gift service for sending products within the UAE.

• The sender is responsible for providing accurate delivery details.

• Swiss Tactical is not liable for failed deliveries due to incorrect recipient information.

10. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.

• Swiss Tactical is not liable for unauthorized account use resulting from user negligence.

• We reserve the right to suspend or terminate accounts that violate these Terms.

11. Intellectual Property

• All website content, including text, images, logos, and designs, is the property of Swiss Tactical or its partners.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Limitation of Liability

• Swiss Tactical shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Our liability is limited to the value of the purchased product, to the extent permitted by UAE law.

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

14. Changes to Terms & Conditions

Swiss Tactical reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

15. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or need assistance choosing the right tactical gear, our support team is always ready to help.

Swiss Tactical Customer Support
Available 24/7 / 365

📞 Phone: +971 6 532 3324
📱 Mobile: +971 54 299 5216

📍 Address:
Asala Building – Block A
Sharjah, United Arab Emirates

📧 Email:
info@swisstactical.ae