FAQ
Frequently Asked Questions
Everything you need to know about Swiss Tactical services
Do you deliver across the United Arab Emirates?
Yes, we provide fast and reliable shipping to all Emirates, with order tracking available for every shipment.
Are all your products authentic?
Absolutely. We sell only 100% authentic products from trusted global brands such as Pentagon Tactical, Swiss Eye, HAIX, and Swiza.
How long does delivery take?
Standard delivery takes between 2 to 3 business days depending on your location.
Can I exchange a product?
Yes, we offer an easy exchange policy within 7 days from receiving your order, provided the items are unused and in their original condition.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS to follow your shipment in real time.
How do I choose the correct size or equipment?
Each product page includes a size guide and detailed specifications. Still unsure? Contact us through our available numbers.
Can I send a tactical gift to someone?
Of course! We offer gift wrapping services and direct delivery options.
Does Swiss Tactical accept distributors for its products?
Yes, provided that all contractual terms and conditions are met.
Does Swiss Tactical provide products not listed on the website?
Yes, we can supply a wide range of products based on customer requests and specifications with competitive pricing, precise delivery times, and high quality.
What payment methods are available?
We accept cash payments in most currencies, various credit cards, bank transfers, and certified cheques.
Do you offer Fazaa and Esaad discounts?
Yes, absolutely. We offer Fazaa and Esaad discounts along with many other exclusive offers available in our showroom.
Does Swiss Tactical offer credit facilities?
Yes, credit facilities are available subject to terms and conditions.